Library Relations Manager

New York, NY

The Library Relations Manager will share responsibility for expanding the ARTstor Digital Library participation within the educational community. The ARTstor community of potential participants consists of nonprofit institutions in the United States and other countries. This position will require some travel (approx. 20%), and will demand a self-motivated, flexible, organized team player who thrives in an environment of constant change. The LR Manager will report directly to the Director for Library Relations and will manage a team of Library Relations Associates.

ARTstor (artstor.org) is a nonprofit organization that makes available a digital library of more than 1.5 million images designed to enhance education and scholarship in the arts, architecture, the humanities, and sciences. The ARTstor Digital Library currently serves more than 1,400 educational institutions and museums worldwide. ARTstor also makes available Shared Shelf (sharedshelf.org), a Web-based cataloging and image management software service that allows institutions to catalog, edit, store, and share local collections.

Duties and Responsibilities:

• Partners with the Director for Library Relations to set, meet and exceed participation and revenue goals on an annual basis; the LR Manager will have input in setting goals, including researching and analyzing data.
• Communicates ARTstor's mission, messages, and Digital Library participation fee rationale to potential participants and ensures a consistent message is related across the community.
• Identifies and manages new participation opportunities in the academic community.
• Facilitates participation in ARTstor Digital Library at the institutional level by demonstrating ARTstor's services and tools, and by providing librarians and faculty members with useful information and strategies for promoting ARTstor as a campus-wide resource and platform.
• Leads potential participants through the sales pipeline; provides guidance and direction on the sales process to Associates.
• Represents ARTstor at conferences and other events.
• Works closely with the Director and other Library Relations team members on research projects, including market research.
• Assists with updating and maintaining the Talisma customer relationship management tool.
• Creates and distributes internal reports.
• Participates in all Library Relations and ARTstor staff meetings and represents the team in the absence of the Director.
• Keeps up-to-date on various ARTstor initiatives and developments and communicates these initiatives to potential participants.
• Additional special projects as assigned by the Director and other senior staff members.

Requirements:

• 3-4 years of experience in library marketing or sales.
• Excellent communication skills in a variety of settings.
• Attention to detail and accuracy and exceptional organizational skills.
• Ability to work well as a team member.
• Strong technology skills, including familiarity with workflow solutions, metadata structures, and trends and web development, as well as project management experience.
• Ability to perform independently, be self-motivated, adapt to constant change, and be able to juggle multiple tasks with a positive attitude.
• Strong commitment and interest in the use of images in an educational setting.
• Bachelor's Degree in a related field.

Desirable:

• Familiarity with the ARTstor Digital Library.
• Art, art history, or architectural background.
• Business development, marketing, and/or academic library experience.
• Current librarian and consortia-level contacts.
• Working knowledge of image management software and database technology.
• Experience with customer relationship management software (Talisma, Sales Force or other).
• Master's Degree.

Nominations and applications, including a cover letter, resume and salary history should be emailed to careers@artstor.org.