Support & training

Support

ARTstor provides individualized support services to users of the ARTstor Digital Library and OIV.
Contact our user support team for assistance:

By email	By phone	By post
userservices@artstor.org	Monday - Friday; 9:30 a.m. - 5:30 p.m. EST Tel: 888.278.0079 (USA and Canada) Tel: 212.500.2400 Fax: 212.500.2401	151 East 61st Street New York, New York 10065

Online Training

Instructional videos
ARTstor online instructional video series, "ARTstor in 3 Minutes" introduces users to basic features and functions of the ARTstor Digital Library. Videos are available for both the new and legacy versions of the Library. We continue to add new titles to the series and make them available through our Online Help, YouTube and TeacherTube. Suggestions for new instructional topics are always welcome. Contact: userservices@artstor.org

Live individual sessions
ARTstor hosts live online training sessions on all aspects of using ARTstor. We offer these session live through GoToWebinar. Individual registrants are invited to sign up for as many sessions as needed. To register for training, see our complete listing of online sessions.

Live group sessions
For groups of faculty and professional staff we provide online training through GoToWebinar, an online interactive classroom tool. Group sessions require is a computer with Internet access, a speaker phone, and a projector. We will work with you to create single or multiple sessions for your institution. Please contact us to learn more and to schedule a session.

On-site training

For North American participants ARTstor can provide a trainer to visit your campus; please contact userservices@artstor.org to check for availability.