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Blog Category: Training

January 22, 2009

Support and Training, Winter 2009

Online support for the Digital Library

ARTstor offers a number of online support and training options for individuals and for groups interested in learning more about using the ARTstor Digital Library.

Help Wiki
You can access ARTstor’s online help from any page of the digital Library – a persistent Help link is provided in the top right corner of every page. This will take you to the ARTstor Help Wiki, which is also available at help.artstor.org. The Wiki is keyword searchable and contains step-by-step instruction for ARTstor and OIV functions as well as troubleshooting tips and training information. You can also bookmark useful pages for future reference.

Online Training
The spring 2009 ARTstor online training schedule is now posted in the Help Wiki. ARTstor User Services staff provide regularly scheduled online training sessions for three topics: Introduction to ARTstor; Presenting with ARTstor; or Teaching with ARTstor. These hour-long sessions are held using GoToWebinar and are offered free of charge to all ARTstor users. New this semester, ARTstor User Services is also offering webinars to our international ARTstor users using GoToWebinar and Skype Voice over IP.

To view the upcoming schedule and to register for domestic or international sessions, see the online schedule. If you wish to schedule training for a group, please contact userservices@artstor.org.

Video Demos
ARTstor in 3 Minutes instructional video demonstrations are also available on the Wiki. The video series offers quick, three-minute or less overviews of ARTstor features such as: how to register for an account, how to download images to PowerPoint, and how to make image groups. The video series is also available on YouTube and TeacherTube (search for ‘ARTstor’).

Support Services
ARTstor provides individualized support services to users of the ARTstor Digital Library.
Contact our user support team for assistance.

By email:

userservices@artstor.org

By phone:

Monday – Friday;
9:00 a.m. – 9:00 p.m. EST
Tel: 888.278.0079 (USA only)
Tel: 212.500.2400
Fax: 212.500.2401

By post:

151 East 61st Street
New York, New York 10065

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September 5, 2008

New: ARTstor Help Wiki

You can now find Digital Library and OIV help documentation, as well as training materials and video demos all in one place – the ARTstor Help Wiki . In addition to full how-to documentation of ARTstor features and system requirements, the new ARTstor Help is keyword searchable and includes many new document types such as: FAQs, clickable image-map workflows, quick-start guides, and “ARTstor in 3 Minutes” instructional videos.

ARTstor Help also provides information on ARTstor training options and support documentation such as our instructional handouts, as well as schedules and registration for online training sessions.

You can access ARTstor Help from any page in the ARTstor Digital Library — a persistent link is provided in the upper right of every ARTstor screen. In addition, links to Help within the Digital Library take you directly to context-sensitive help documentation.

You can bookmark the ARTstor Help Wiki or any of its sub-pages. We encourage you to explore the Wiki and update your help bookmarks or links accordingly. Below are some frequently used pages:

Finding ARTstor Legacy functions in the new Digital Library

If you have not been to ARTstor since last semester, welcome to the newly redesigned Digital Library. The new ARTstor includes all the functionality and features of ARTstor Legacy, but many options have been relocated in our new site navigation. For a complete guide to these changes, please see the Navigation Bar Guide.

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August 7, 2008

ARTstor in 3 minutes: New instructional videos about ARTstor

ARTstor has updated and added new topics to its instructional video series “ARTstor in 3 Minutes.” These instructional videos are now available in ARTstor, on YouTube and on TeacherTube:

ARTstor will continue to build and add new videos to the series and make them available through our Online Help, YouTube and TeacherTube. Suggestions for new instructional topics are always welcome; contact userservices@artstor.org.

To find the videos:

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July 24, 2008

ARTstor User Services offers Fall training

User Services is now scheduling on-site and online training for Fall 2008. We offer many training options, all free of charge. Please contact us at userservices@artstor.org to learn about which option is best for you.

Onsite training for campuses
ARTstor User Services will visit your campus to provide train-the-trainer sessions for library staff as well as demonstrations and training for faculty and graduate students. A minimum of 30 attendees over the course of a day-long campus visit is required. Alternatively, a single campus may choose to host a regional training meeting for representatives from multiple institutions. We recommend that you schedule onsite training at least six weeks in advance. Availability is limited, so please contact us as soon as possible to schedule a visit for Fall 2008.

Customized online training for groups
For groups of librarians and/or faculty, we provide online training through GoToWebinar, an online interactive classroom tool. All that is required is a computer with Internet access, a speaker phone, and a projector. We will work with you to create single or multiple sessions for your institution. Please contact us to learn more and to schedule a session.

Live online training for individuals
ARTstor hosts live online training sessions on all aspects of using ARTstor. We offer these training sessions live through GoToWebinar and as pre-recorded media files on our online training page. Individual registrants are invited to sign up for as many sessions as needed.

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April 25, 2008

“ARTstor in 3 Minutes” instructional video series available on YouTube

ARTstor has launched the first two of its instructional video series “ARTstor in 3 Minutes.” The instructional video series is now available on YouTube and on the ARTstor website:

  • ARTstor in 3 Minutes: register for an ARTstor account walks users through the account creation process and explains the benefits of registering with ARTstor.
  • ARTstor in 3 Minutes: download images to PowerPoint describes the steps required to download images and image details from ARTstor and add them to a PowerPoint presentation file.

ARTstor will continue to build and add new videos to the series and make them available through our website and on YouTube. Suggestions for new instruction topics are always welcome; contact userservices@artstor.org.

To find the videos, you can search for the keyword “artstor” within YouTube or go directly to www.youtube.com/artstor of from the ARTstor Online Training page.

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January 3, 2008

User Services Offers Spring Training

Are you interested in learning more about ARTstor? User Services is now scheduling training for Spring 2008. We offer many training options, all free of charge. Please contact us at userservices@artstor.org to learn about which option is best for you.

Intensive onsite training
ARTstor User Services will visit your campus to provide intensive train-the-trainer sessions for library staff as well as demonstrations and training for faculty and graduate students. A minimum of thirty attendees or representatives from at least four different institutions is required. We recommend that you schedule onsite training at least six weeks in advance. Availability is limited, so please contact us as soon as possible to schedule a visit for Spring 2008.

Customized online training
For groups of librarians and/or faculty, we provide online training through GoToWebinar, an online interactive classroom tool. All that is required is a computer with Internet access, a speaker phone, and a projector. We will work with you to create single or multiple sessions for your institution. Please contact us to learn more and to schedule a session.

Weekly online sessions
ARTstor offers ongoing training sessions on all aspects of using ARTstor. We offer these training sessions live through GoToWebinar and as recorded media files on our online training page. Please feel free to sign up for any number of sessions.

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Posted in
October 11, 2007

Changes to ARTstor’s Online Training

ARTstor offers online training to individuals and to groups interested in learning more about using the ARTstor Digital Library. We recently changed the online conferencing service we use from WebEx to GoToWebinar. Although we’ve changed vendors, we still offer on-demand recorded sessions, daily live online training, as well as scheduled training for groups.

We encourage you to take advantage of our training options. To view the upcoming schedule and to register for live online sessions, visit the Online Training page on our public website. If you wish to schedule training for a group, please contact user.services@artstor.org.

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December 7, 2006

User Services Offers Spring Training

Are you interested in learning more about ARTstor? User Services is now scheduling training for Spring 2007. We offer the following many training options, all free of charge. Please contact us at userservices@artstor.org to learn about which option is best for you.

Intensive onsite training
ARTstor User Services will visit your campus to provide intensive train-the-trainer sessions for library staff as well as demonstrations and training for faculty and graduate students. A minimum of thirty attendees or representatives from at least four different institutions is required. We recommend that you schedule onsite training at least six weeks in advance. Availability is limited, so please contact us as soon as possible to schedule a visit for Spring 2007.

Customized online training
For groups of librarians and/or faculty, we provide online training through WebEx, an online interactive classroom tool. [artstor.webex.com] All that is required is a computer with Internet access, a speaker phone, and a projector. We will work with you to create single or multiple sessions for your institution. Please contact us to learn more and to schedule a session.

Training at conferences
ARTstor User Services attends many relevant professional conferences. We often host a suite in the conference hotel where ARTstor users are invited to receive prescheduled training. In some cases, we may have a booth in an exhibition hall where ARTstor users are invited to stop by with general questions and receive scheduled training. We plan to attend the following upcoming conferences:

  • American Historical Association (AHA), Atlanta, GA, January 4-7, 2007
  • American Libraries Association Midwinter (ALA), Seattle, WA, January 19-24, 2007
  • College Art Association (CAA), New York, NY, February 14-17, 2007
  • Renaissance Society of America, Miami, FL, March 22-24, 2007
  • Visual Resources Association (VRA), Kansas City, MO, March 27-31, 2007
  • Association of College and Research Libraries (ACRL), Baltimore, MD, March 29–April 1, 2007
  • Society of Architectural Historians (SAH), Pittsburgh, PA, April 9–15, 2007
  • Art Libraries Society of North America (ARLIS/NA), Atlanta, GA, April 26–May 5, 2007

As we approach the dates for each conference, we will provide more information through our announcement email list. If you plan on attending any of these conferences and would like to set up a meeting or training session, please contact us.

Daily online sessions
ARTstor offers ongoing daily training sessions on all aspects of using ARTstor. We offer these training sessions live and online through our WebEx website at artstor.webex.com. Please feel free to sign up for any number of sessions.

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